We're so sorry to hear there was trouble with this one! It's always disappointing but shipping accidents can happen, in the world of mail order. 
Our sales staff has received your request and we are prepping a new shipment for you. If for any reason your model is unavailable for a direct replacement they'll be in touch to offer store credit, otherwise sit tight and they'll have shipment info for you ASAP. Again, you'll receive a prepaid return envelope for the problematic pedal so just hang on to that one for now, and drop it in the mail back to us at your convenience.