DEFECTS/EXCHANGES

This page covers all items purchased directly from our store, or any of our Reverb, Ebay, Etsy, etc storefronts:

Have you just received a pedal which does not appear to be functioning correctly? Damaged in shipping or any issues?

CLICK HERE to describe the issue directly to our tech staff, or use the form below to quickly and easily request a replacement unit.
Your replacement will come with a prepaid return envelope to return the problematic unit, just drop it back in the mail to us at your convenience!

Would you prefer store credit? Just
CLICK HERE to send a message to sales staff, they'll take care of you ASAP. 
If you would just prefer to return, we understand, 
to process a return please CLICK HERE

Exchange Request